Frames respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information you provide when using our website.

1. Information We Collect

We may collect and process the following information:

• Your name
• Email address
• Phone number
• Details provided through enquiry or contact forms
• Information related to your service enquiry

We only collect information that is necessary to respond to your enquiry or provide our services.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests
• Provide quotations and service information
• Communicate regarding services you have requested
• Improve our website and customer experience
  
  

We do not sell, rent or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Information is stored securely and accessed only when necessary.

While we take security seriously, no method of data transmission over the internet is completely secure.

4. Cookies

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website so we can improve it.

You can choose to disable cookies in your browser settings at any time.

5. Third-Party Services

We may use trusted third-party services (such as hosting or analytics tools) to support website functionality. These providers only access information required to perform their services and are expected to handle data responsibly.

6. Your Rights

You have the right to:

• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion of your data where applicable
  
  

To exercise these rights, please contact us using the details on our website.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or website functionality. Updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Frames directly.